Facilitating Difficult One-on-One Conversations at School
Toolbox Resource
Description
This one-page visual provides practical steps for educators to handle challenging individual conversations calmly and effectively. It advises setting a respectful tone by being present and attentive, using open-ended questions to understand the student’s perspective, acknowledging emotions without judgment, clarifying expectations and next steps, and offering follow-up support. The guide emphasizes maintaining safety and trust, avoiding assumptions, and focusing on problem-solving rather than confrontation.
Link
Back to Toolbox Resources